Terms and Conditions

Please read our terms and conditions below

  • TERMS OF WEBSITE USE

    This page (together with the documents referred to on it) tells you the terms and conditions on which you may use our website www.goodtyreguide.co.uk (our site). Please read these terms and conditions carefully before using our site. PLEASE NOTE: In relation to the tyres, tyre fitting services and other products and services that may be made available through our site, we are merely providing a platform through which third party sellers may sell their goods. The resulting legal contract to purchase such products and services will be between you and the relevant third party seller, and will be subject to their terms and conditions, which they will advise you of separately. We would advise you to carefully review their terms and conditions applying to the transaction. You should print a copy of these terms and conditions for future reference. INFORMATION ABOUT US www.goodtyreguide.co.uk is a website operated by Group Tyre (UK) Limited (we). We are registered in England and Wales under company number 3203659 and our registered office is at Suite 1, Weaver House, Ashville Point, Clifton Lane, Sutton Weaver, Runcorn, Cheshire WA7 3FW. RELIANCE ON INFORMATION POSTED Whilst we endeavour to ensure that the information on our site is correct, we do not warrant the accuracy and completeness of the material on our site and the commentary and other materials posted on our site are not intended to replace advice from relevant specialists or to amount to advice on which reliance should be placed. INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate. ACCESSING OUR SITE Access to some facilities on our site, such as the forums, may require you to register or submit personal details about yourself. By completing the initial registration form and entering your e-mail address and password, you will be deemed to have accepted these terms of use. If you do submit any personal data you should read our privacy policy. If you have registered with us or provided any personal details and subsequently change your details, you should immediately notify us by e-mailing info@goodtyreguide.co.uk. Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period. We restrict access to some parts of our site to registered users and, from time to time, we may change the restricted areas. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use. You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them. INTELLECTUAL PROPERTY RIGHTS We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged. You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from our licensors or us. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. UPLOADING MATERIAL TO OUR SITE Whenever you make use of a feature that allows you to upload material to our site, or to make contact with other users of our site, you must comply with the content standards set out in our acceptable use policy. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty. Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site. We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the content standards set out in our acceptable use policy. THIRD PARTY MATERIAL You will see advertising material of third parties on our site. The individual advertisers concerned are solely responsible for the content they submit, including ensuring that it complies with all applicable legislation. We will not be responsible, or liable for the content or accuracy of any such materials. If you would like to advertise on our site please contact info@goodtyreguide.co.uk. OUR SITE CHANGES REGULARLY We aim to update our site regularly, and may make changes to the material on our site (including, without limitation, the products and services available from third parties via our site and the related prices) at any time without notice. The material on our site may be out of date and we make no commitment to update such material. OUR LIABILITY In relation to any products and/or services that are available for purchase through our site from third party retailers, we are not an auctioneer, neither are we an intermediary between the third party retailers and you. We merely provide a venue for you to negotiate and complete transactions with the third party retailers. Accordingly, the contract formed at the completion of a purchase is solely between you and the third party retailer. The enforcement of any contractual obligations arising out of the completion of a transaction is the responsibility of you and the third party retailer party to that transaction. We are not obliged to mediate between parties or enforce or execute fulfilment of any contract. You and the third party retailers use our site at their own risk. The material displayed on our site is provided “as is” without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us, hereby expressly exclude: All representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law which, but for this legal notice, might have effect in relation to our site). Any liability for any loss including, for the avoidance of doubt, indirect losses which happen as a side effect of the main loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, results of the use of our site or reliance placed on its content, any websites linked to it and any materials posted on it, including, without limitation any liability for: • loss of income or revenue; • loss of business; • loss of profits or contracts; • loss of anticipated savings; • loss of data; • loss of goodwill; • wasted management or office time; and • for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable. This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law. LINKING TO OUR SITE You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Unless we expressly agree otherwise, our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy. If you wish to make any use of material on our site other than that set out above, please address your request to info@goodtyreguide.co.uk. OUR STATUS We may provide links on our site to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking, that third party products you purchase through our site, or from companies to whose website we have provided a link on our site, will be of satisfactory quality or fit for purpose, and any such warranties are DISCLAIMED by us absolutely. This DISCLAIMER does not affect your statutory rights against the third party. JURISDICTION AND APPLICABLE LAW The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These terms of use are governed by English law. TRADE MARKS Group Tyre, goodtyreguide.co.uk and all related logos are trade marks of Group Tyre (UK) Limited. OUR RIGHT TO VARY THESE TERMS AND CONDITIONS We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site. Thank you for visiting our site.
    Top

  • ACCEPTABLE USE POLICY

    This acceptable use policy sets out the terms between you and us under which you may access our website www.goodtyreguide.co.uk (our site). This acceptable use policy applies to all users of, and visitors to, our site. Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of website use. www.goodtyreguide.co.uk is a website operated by Group Tyre (UK) Limited (we). We are registered in England and Wales under company number 3203659 and with our registered office at Suite 1, Weaver House, Ashville Point, Clifton Lane, Sutton Weaver, Runcorn, Cheshire WA7 3FW. PROHIBITED USES You may use our site only for lawful purposes. You may not use our site: • in any way that breaches any applicable local, national or international law or regulation; • in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect; • to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards; • to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or • to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware. You also agree: • not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use; and • not to access without authority, interfere with, damage or disrupt: o any part of our site; o any equipment or network on which our site is stored; o any software used in the provision of our site; or o any equipment or network or software owned or used by any third party. INTERACTIVE SERVICES We may from time to time provide interactive services on our site, including, without limitation: • forums; • customer feedback; • [LIST ANY OTHER INTERACTIVE FEATURES] together (interactive services). Where we do provide any interactive service, we will provide clear information to you about the kind of service offered. Unless we indicate otherwise we do not moderate our interactive services and we have no obligation to oversee or otherwise monitor the interactive services. However, we do operate on a “notice and takedown” basis. If you believe that any content on our site contains a defamatory statement or otherwise breaches our content standards please notify us immediately by e-mailing info@goodtyreguide.co.uk. We will use reasonable endeavours to investigate the content concerned and deal with it in accordance with the suspension and termination procedure set out below. We expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not. CONTENT STANDARDS These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it. You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole. Contributions must: • be accurate (where they state facts); • be genuinely held (where they state opinions); and • comply with applicable law in the UK and in any country from which they are posted. Contributions must not: • contain any material which is defamatory of any person; • contain or promote any material which is obscene, offensive, hateful or inflammatory; • promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; • infringe any copyright, database right or trade mark of any other person; • be likely to deceive any person; • be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence; • promote any illegal activity; • be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety; • be likely to harass, upset, embarrass, alarm or annoy any other person; • be used to impersonate any person, or to misrepresent your identity or affiliation with any person; • give the impression that they emanate from us, if this is not the case; or • advocate, promote or assist any unlawful act such as (by way of example only and without limitation) copyright infringement or computer misuse. SUSPENSION AND TERMINATION We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate. Failure to comply with this acceptable use policy constitutes a material breach of the terms of website use upon which you are permitted to use our site, and may result in our taking all or any of the following actions: • immediate, temporary or permanent withdrawal of your right to use our site; • immediate, temporary or permanent removal of any posting or material uploaded by you to our site; • issue of a warning to you; • legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach; • further legal action against you; and • disclosure of such information to law enforcement authorities as we reasonably feel is necessary. We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate. CHANGES TO THE ACCEPTABLE USE POLICY We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.
    Top

  • PRIVACY POLICY

    Group Tyre (UK) Limited (“We”) are committed to protecting and respecting your privacy. This policy (together with our terms of website use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of the Data Protection Act 1998 (the Act) we are the data controller, our registered office is at Suite 1, Weaver House, Ashville Point, Clifton Lane, Sutton Weaver, Runcorn, Cheshire WA7 3FW. Correspondence should be addressed to info@goodtyreguide.co.uk INFORMATION WE MAY COLLECT FROM YOU We may collect and process the following data about you: • information that you provide by filling in forms on our site www.goodtyreguide.co.uk (our site). This includes information provided when using our site or requesting further information about the goods and/or services that may be available through it. We may also ask you for information when you report a problem with our site. • if you contact us, we may keep a record of that correspondence. • details of transactions you carry out through our site and of the fulfilment of any orders you place via site. • details of your visits to our site including, but not limited to, traffic data, location data and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access. IP ADDRESSES AND COOKIES We may collect information about your computer, including where available your IP address, operating system and browser type for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us: • to estimate our audience size and usage pattern. • to store information about your preferences, and so allow us to customise our site according to your individual interests. • to speed up your searches. • to recognise you when you return to our site. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site. WHERE WE STORE YOUR PERSONAL DATA All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. USES MADE OF THE INFORMATION We use information held about you in the following ways: • to ensure that content from our site is presented in the most effective manner for you and for your computer. • to provide you with information, products or services by post that you request from us or which we feel may interest you. If you are not an existing customer who has previously used our site to make purchases we will not contact you by electronic means for these purposes unless you have expressly consented. • to carry out our obligations arising from any contracts entered into via our site. • to allow you to participate in interactive features of our service, when you choose to do so. • to notify you about changes to our service. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data. DISCLOSURE OF YOUR INFORMATION We may disclose your personal information: • to third parties from whom you have purchased any goods and/or services via our site; • to member companies that are shareholders of Group Tyre (UK) Limited; • to the prospective seller or buyer in the event that we sell or buy any business or assets; • if Group Tyre (UK) Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; or • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of website use or our acceptable use policy; or to protect the rights, property, or safety of Group Tyre (UK) Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. YOUR RIGHTS You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by e-mailing info@goodtyreguide.co.uk. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. ACCESS TO INFORMATION The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. CHANGES TO OUR PRIVACY POLICY Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. CONTACT Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@goodtyreguide.co.uk.
    Top

  • TERMS AND CONDITIONS OF SUPPLY

    These terms and conditions govern the sale of products and services to you by (the “Fitter") trading as an independent retailer through the Goodtyreguide.co.uk website (the “Website”) In addition to these terms and conditions, your use of the Website is subject to the Goodtyreguide.co.uk terms of website use and related documentation. Please read these conditions carefully before purchasing products and/or services from the Fitter via the Website. By ordering tyres or other products and/or tyre fitting or other services made available by the Fitter via the Website (respectively “Products” and “Services”), you signify your agreement to be bound by these terms and conditions. In the event of any inconsistency between these terms and conditions and the Goodtyreguide.co.uk terms of website use or any other documentation relating thereto, the terms and conditions set out herein shall prevail. You should print a copy of these terms and conditions for future reference. Please click on the button marked “I Accept” at the end of these terms and conditions if you accept them. Please understand that if you refuse to accept these terms and conditions, you will not be able to order the Products and/or Services from the Fitter via the Website. 1. Information About The Fitter 1.1 The Fitter is registered in England and Wales under company number and with its registered office at . Its main trading address is and its VAT number is . 2. Your Status 2.1 By placing an order with the Fitter through the Website, you warrant that: 2.1.1 you are legally capable of entering into binding contracts; 2.1.2 you are in the UK; 2.1.3 you are at least 18 years old; and 2.1.4 you have read and understood these terms and conditions. 3. How The Contract Is Formed Between You And The Fitter 3.1 After placing an order with the Fitter, you will receive an e-mail (the “Confirmation”) from the Goodtyreguide.co.uk on the Fitter’s behalf acknowledging and accepting your order. The contract between you and the Fitter (Contract) will only be formed when the Goodtyreguide.co.uk sends you the Confirmation on the Fitter’s behalf or, if earlier, when payment is processed. 3.2 The Contract will relate only to those Products and/or Services that have been confirmed in the Confirmation. The Fitter will not be obliged to supply any other Products and/or Services which may have been part of your order until such further Products and/or Services have been confirmed by a separate Confirmation. 3.3 The Fitter shall make attempts to ensure that the Products and/or Services shown on the Website are in stock and available for delivery at the time requested by you. However, if for any reason beyond the Fitter’s reasonable control, the Fitter is unable to supply a particular Product or Service or deliver the Product or Service on a date requested, the Fitter will not be liable to you except to ensure that you are refunded for any amount charged in respect of that Product and/or Service. 3.4 Please note that where a Product and/or Service is not available you will be sent an e-mail to offer you a substitute Product or Service and/or date for delivery of the Product or Service; you are not obliged to accept any such substitute and may demand a full refund. You will be informed of the price of the substitute Product and/or Service in the e-mail, if you choose to accept the substitute you will be refunded or charged, as the case may be, for the difference between the cost of the substitute and the Product or Service you originally ordered. 4. Consumer Rights 4.1 If you have ordered Products that will be dispatched to you and you are contracting as a consumer, you may cancel a Contract at any time within seven working days, beginning on the day after you receive the Products. In this case, you will receive a full refund of the price paid for the Products in accordance with the Fitter’s refunds policy (set out below). Please note that in the case of tyres, once they have been fitted to a vehicle they cannot be returned in the same condition as you bought them and your right to cancel shall end. 4.2 To cancel a Contract, you must inform the Fitter in writing. You must also return the Product(s) to the Fitter immediately, in the same condition in which you received them, and at your own cost and risk. You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, the Fitter may have a right of action against you for compensation. 4.3 If you have ordered Services and you are contracting as a consumer, you may cancel a Contract at any time within seven working days, beginning on the day after you receive the Confirmation. In this case, you will receive a full refund of the price paid for the Services in accordance with the Fitter’s refunds policy (set out below). However, if the delivery of Services commences prior to the expiry of this period, your right to cancel shall end. 4.4 You will not have any right to cancel a Contract for the supply of any Products that are made to your specification or which are otherwise personalised for you 4.5 This provision does not affect your statutory rights in the event that the Products and/or Services are defective. 5. Availability And Delivery 5.1 Products and/or Services sold by the Fitter through the Website will be available for collection at the retail outlet that you specify in your order that is confirmed in the Confirmation and, where Products are to be dispatched to you, can only be dispatched to locations within the UK. 5.2 If your order relates to Products that will be dispatched to you, your order will be fulfilled by the delivery date set out in the Confirmation or, if no delivery date is specified, then within 30 days of the date of the Confirmation, unless there are exceptional circumstances. 5.3 If you fail to take delivery of the Products or Services then, without prejudice to any other right or remedy available to the Fitter, the Fitter may: 5.3.1 store the Products until actual delivery and charge you for the reasonable costs (including insurance) of storage and other expenses; or 5.3.2 sell the Products and (after deducting all reasonable storage and selling expenses) charge you for any shortfall below the price under the Contract; and 5.3.3 charge you for any reasonable costs incurred as a result of your failure to take delivery of the Services. 6. Risk And Title 6.1 The Products will be at your risk from the time of delivery. 6.2 Ownership of the Products will only pass to you when the Fitter receives full payment of all sums due in respect of the Products and/or Services, including any applicable delivery charges. 7. Price And Payment 7.1 The price of any Products and/or Services will be as quoted on the Website from time to time, except in cases of obvious error. 7.2 These prices include VAT. 7.3 Prices are liable to change at any time, but changes will not affect orders in respect of which you have received a Confirmation. 7.4 The Website contains a large number of Products and Services and it is always possible that, despite the Fitter’s best efforts, some of the Products and Services offered by the Fitter and listed on the Website may be incorrectly priced and/or unavailable. The Fitter will normally verify prices and availability as it processes the order. If a Product and/or Service specified in your order is unavailable the Fitter and/or the Goodtyreguide.co.uk will inform you by e-mail. If a Product’s or Service’s price is incorrect and is less than the price stated on the Website, the Fitter will charge the lower amount. If a Product´s or Service’s correct price is higher than the price stated on the Website, the Fitter will normally, at its discretion, either contact you for instructions, or reject your order and notify you of such rejection. 7.5 The Fitter is under no obligation to provide the Product or Service to you at the incorrect (lower) price, even after it has sent you a Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing. 7.6 You must provide your payment details when ordering the goods and payment will be processed immediately. 7.7 If you fail to make any payment by the relevant due date or if payment is declined or not authorised by the issuer of you credit/debit card when processed then, without prejudice to any other right or remedy available, the Fitter shall be entitled to: 7.7.1 cancel the Contract or suspend any further deliveries to you; and 7.7.2 charge you interest (both before and after any decree or judgement) on any amount unpaid in respect of Products or Services already delivered, calculated on a daily rate basis at the statutory rate of interest determined in accordance with the Late Payment of Commercial Debts (Interest) Act 1988 (as amended), until payment in full is made. 8. Seller’s Refunds Policy 8.1 When you return a Product or cancel or complain about a Service to the Fitter: 8.1.1 because you have cancelled the Contract within the seven-day cooling-off period (see clauses 4.1 and clause 4.3), the Fitter will process the refund due to you as soon as possible and, in any case, within 30 days of the day you have given notice of your cancellation. In this case, the Fitter will refund the price of the Product and/or Service in full, including the cost of sending the item to you, if any. However, if you have received the Product you will be responsible for the cost of returning it to the Fitter. 8.1.2 for any other reason, the Fitter will examine the returned Product or investigate the complaint and will notify you of your refund via e-mail within a reasonable period of time. The Fitter will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day the Fitter confirmed to you via e-mail that you were entitled to a refund for the defective Product and/or Service. Defective Services and Products returned by you because of a defect will be refunded in full, including a refund of the delivery charges for sending the item to you and the cost incurred by you in returning the item to the Fitter. 8.2 The Fitter will usually refund any money received from you using the same method originally used by you to pay for your purchase. 9. Seller’s Liability 9.1 You acknowledge and agree that it is your responsibility to ensure that the Product you have ordered is suitable for your needs and in particular, where the Product you have ordered is a tyre, that it is suitable for your vehicle and your proposed use. The Fitter disclaims all liability that may arise in the event that you order an unsuitable Product. 9.2 Subject to clause 9.1, the Fitter warrants to you that: 9.2.1 any Product purchased from it through the Website is of satisfactory quality and reasonably fit for all the purposes for which products of the kind are commonly supplied; and 9.2.2 any Service purchased from it through the Website will be provided by suitably qualified personnel and with all necessary skill and diligence to satisfy generally accepted standards. 9.3 The Fitter will be responsible for any losses you suffer as a result of the Fitter breaching these terms and conditions if the losses were reasonably foreseeable to both you and the Fitter when you submitted your order to the Fitter, or a contract for the sale of goods and/or services by the Fitter to you was formed. The Fitter will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that was not reasonably foreseeable to both you and the Fitter when you submitted your order to the Fitter or when a contract for the sale of goods and/or services by the Fitter to you was formed. The Fitter does not limit in any way its liability by law for death or personal injury caused from its negligence or breach of duty. 10. Privacy 10.1 The Fitter is committed to protecting your privacy. It will only use the information collected from you lawfully (in accordance with the Data Protection Act 1998). The Fitter collects information about you for two reasons: firstly, to process your order and secondly, to provide you with the best possible service. The type of information the Fitter collects about you includes: your name, address, phone number and e-mail address. The Fitter will not pass on your details to any third parties. The Fitter will not e-mail you in the future unless it is to respond to any comments or queries you may have. The personal information which the Fitter holds will be held securely in accordance with the law. Please also review the Goodtyreguide.co.uk privacy policy which governs your relationship with the Website on which the Fitter is operating. 11. Written Communications 11.1 Applicable laws require that some of the information or communications the Fitter sends to you should be in writing. When placing order with the Fitter through the Website, you accept that communication with the Fitter will be mainly electronic. The Fitter will contact you by e-mail. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that the Fitter provides to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights. 12. Notices 12.1 All notices given by you to the Fitter must be given to at or . The Fitter may give notice to you at the e-mail or postal address you provided when placing an order. Notice will be deemed received 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee. 13. Transfer Of Rights And Obligations 13.1 The contract between you and the Fitter is binding on you and the Fitter and on each party’s respective successors and assigns. 13.2 You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without the Fitter’s prior written consent. 13.3 The Fitter may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of its rights or obligations arising under it, at any time during the term of the Contract. 14. Events Outside Our Control 14.1 The Fitter will not be held responsible for any delay or failure to comply with its obligations under these terms and conditions if the delay or failure arises from any cause which is beyond its reasonable control. This condition does not affect your statutory rights. 15. Waiver 15.1 If you breach these conditions and the Fitter takes no action, it will still be entitled to use its rights and remedies in any other situation where you breach these conditions. 16. Severability 16.1 If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law. 17. Entire Agreement 17.1 The Fitter intends to rely upon these terms and conditions and any document expressly referred to in them in relation to the subject matter of any Contract. While the Fitter accepts responsibility for statements and representations made by its duly authorised agents, please make sure you ask for any variations from these terms and conditions to be confirmed in writing. 18. Our Right To Vary These Terms And Conditions 18.1 The Fitter has the right to revise and amend these terms and conditions from time to time. 18.2 You will be subject to the policies and terms and conditions in force at the time that you order products from the Fitter, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if the Fitter notifies you of the change to those policies or these terms and conditions before the Fitter sends you the Confirmation (in which case the Fitter will have the right to assume that you have accepted the change to the terms and conditions, unless you notify it to the contrary within seven working days of receipt by you of the Products and/or Services). 19. Law And Jurisdiction 19.1 Contracts for the purchase of Products and/or Services through the Website will be governed by English law. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.
    Top